The Lake Louise shuttle is operational from June 14, 2024, till September 30,2024.

Yes, there are two options: 

Option 1: we provide shuttles to Moraine Lake that include a 1 -hour stop at Lake Louise Lakeshore en route to Moraine Lake. These are great for visitors who just want to see the lake.

Option 2: Make two separate bookings for a “Direct to Moraine Lake”and a “Direct to Lake Louise”on the same day. These are perfect for the visot who wants to hike or otherwise spend more than an hour at each lake. 

Due to the limited number of seats, we highly recommend that you plan ahead and make a reservation before you visit. However, if the bus arrives and there is availability, you can purchase a ticket directly from the bus driver. Send us an email if you have any more questions about how to book our shuttle service.

We recommend booking the last shuttle. If you’re back earlier, you can hop on an earlier bus if there’s space. Please send us an email if you’re trying to climb one of the bigger routes in the area and we can help you out with more information.

Our shuttles have enough space for passengers to bring strollers, large backpacks, climbing equipment, inflatable paddle boards, and walkers. Our buses do not have space to accommodate rigid canoes or kayaks.

If bringing a watercraft to  Lake Louise, please ensure you are compliant with all Banff National Park Water Activity Rules & Regulations

If it’s more than 72 hours before your departure, you may modify the time and date of your departure as many times as you like, free of charge. There are no refunds for cancelling your ticket; however, we encourage you to reschedule as required to ensure you can still visit  Lake Louise.

If it’s less than 72 hours before your departure, sorry, there are no changes or modifications allowed. Hikers plan their vacation around visiting the lakes and taking a shuttle is their only option. Out of respect for others requiring the shuttle, we need to give people enough time to plan and book.

There are no refunds or reschedules if you miss the shuttle. Our shuttles always leave on time, so please plan to arrive at your bus stop at least 15 minutes before your departure.

If you miss our last departure, you will have to walk 18 km back to your vehicle. Don’t be late!

You can book a ticket for the Lake Louise shuttle up to 1 hour before departure. After that, we will sell any remaining tickets to visitors waiting at the bus stop.

Yes. 

No.

Yes. Parks Canada requires all adult visitors to Banff National Park (Lake Louise is located within the park) to buy a permit for the duration of their stay. Passes are available to buy online, in person at Parks Canada’s park gates, and at information centres in Banff and Lake Louise.

There is no cell service at Moraine Lake. You start to gain cell reception approximately three (3) kilometres down the road toward Lake Louise

Unfortunately not. However, vehicles travelling with a blue hang tag will always be granted access to the parking lots at Moraine Lake by Parks Canada.